Privacy Policy and User Rights

Introduction and Overview

Types of Data We Collect

We collect data provided directly by you, along with information gathered automatically when you interact with our website or use our services.

How We Use Your Information

Collected information is used to provide, maintain, and improve our services, respond to your inquiries, and enhance our analytics capabilities.

• • Facilitate and manage your interactions with our site
• • Customize and improve your user experience
• • Respond to support requests or contact submissions
• • Analyse website and service performance
• • Maintain site security and compliance
• • Send service notifications and important updates
• • Comply with legal obligations and industry standards

How We Share Your Data

Your information is only shared with trusted service providers or as required by law, ensuring all recipients abide by privacy obligations.

Your Rights Under the Law

You have rights under privacy law to access, update, delete, or object to data, and to restrict processing where relevant.

• • Request access to view your personal information
• • Ask for corrections if your data is inaccurate
• • Request erasure of provided data when permitted
• • Receive your data in a common digital format
• • Object to processing for specific purposes
• • Request restriction of certain data processing

How We Protect Your Data

We use industry-standard security practices to help protect your data from unauthorized access or misuse.

How Long We Retain Data

Personal data is retained only as long as needed for business, legal, or regulatory reasons, after which it is securely deleted.

• • Account-related data is kept as long as your account is active.
• • Service usage data kept for analytical and troubleshooting.
• • Customer correspondence kept for reference and support.
• • Payment records retained for legal compliance.
• • Marketing preference data retained until you opt out.

You can request deletion in accordance with the law.

International Data Transfers

If data is transferred overseas, we ensure recipients comply with Australian privacy requirements and maintain adequate protections.

• • Partners meet privacy and security standards
• • Data processed in safe, approved locations
• • Restricted access to transferred information
• • Review and monitoring of third-party compliance

How We Use Cookies

We use cookies and similar tools to improve user experience, measure engagement, and remember your preferences.

You can manage cookies via your browser settings at any time.

Policy Updates and Changes

This policy may be updated periodically. Material changes will be communicated via our website or email.

• • Major updates announced on our site
• • Changes sent to your email if you registered
• • Check this page regularly for the latest version
• • Effective date updated for all modifications

Continued use of the site means acceptance of policy changes.